Frequently Asked Questions
Q1. HOW DOES IT WORK?
Follow the three easy steps stated below to get your car evaluated:
- Fill out our form presented online so that we can assess and evaluate your car to give you the current market value.
- Visit our nearest office branch to receive a free inspection of your car.
- We promise to make you the best offer there is and to buy your car on the spot.
Q2. HOW TO SETTLE AN APPOINTMENT?
You will be guided to the calendar on our website after receiving your car valuation online. This allows you to settle any appointment to be adjusted according to your convenience. You will receive an e-mail confirmation shortly.
Q3. IF I DON’T HAVE A PRIOR ONLINE APPOINTMENT, CAN I STRAIGHTAWAY COME TO YOUR BRANCH?
Yes, you can visit any office branch directly since appointments are not strictly necessary. Cash For Cars will gladly evaluate and inspect your car for no cost, regardless of the status of your appointment. It is our duty to advise that you check with the branch before you travel. This is to ensure that they are open to serve you In an optimum manner.
Q4. IS THERE A TRANSACTION FEE?
No. There is no transaction fee, and all the services are completely free of charge at Cash For Cars.
Q5. MY CAR DOES NOT RUN ANYMORE. WILL YOU STILL BUY IT?
Yes, we will! We also take pride in buying damaged and salvaged cars. We will ensure that you receive a fair offer based on the residual value. In case you’re facing problems transporting your non-runner, ensure to contact our service hotline, and we will be happy to help you.
Q6. WHAT IF I HAVE AN IMPORTED CAR?
We buy imported cars as well. However, there will be some additional checkpoints, like compliance with GCC standards and suitability for hot temperatures.
Q7. DO YOU ALSO BUY CARS THAT ARE REGISTERED OUTSIDE UAE?
At the moment, we only buy cars that are registered in UAE. However, we will be adding more countries to the existing list soon.
Q8. CAN A CAR BE SOLD BY ME ON BEHALF OF MY FRIEND OR A FAMILY MEMBER?
Yes, but a letter of authorization from the owner is required. The amount will be transferred to the owner’s bank account after matching the name on the valid registration card (Mulkiya). We will also need a government-issued ID of the car owner and the person selling the vehicle on his/her behalf.
Q9. IS IT POSSIBLE TO SELL THE CAR OF A DECEASED RELATIVE?
Yes, all we need from you are certain documents to meet legal concerns. We want to help you in such a stressful time and incredibly emotional time. All we need are a few certain documents to meet legal concerns. However, our customer service will help you with everything you need – just contact our Customer Service.
Q10. CAN THE CAR BE SOLD ON BEHALF OF A COMPANY?
Yes. It is possible for any individual to sell a company car. Ensure that you have the following documents, and we will handle the rest of the process:
- A government-issued ID for the assigned person
- An authorization letter should be signed and stamped by the company’s authorized signatory on its letterhead.
- Company’s bank account details
- Trade license copy of the company
- All keys of the car, service history book and registration card (Mulkiya)
Q11. HOW DO I SELL THE CAR IN THE EVENT OF A DIVORCE?
We understand that splitting from your spouse or legal partner can be an incredibly difficult and annoying time. First, we recommend you strictly talk financial terms by figuring out the actual value of the car. You can get an instant evaluation for free at CashForCars.ae. This should put emotional topics aside for a while. Once you know the worth of your car, you can agree to pay half the value to your spouse or get paid half. Of course, this purely depends on the agreement you’ll have between you and your spouse pertaining to the split of your assets. Please note that this is not a piece of legal advice. It is strictly to be taken for guidance purposes only. CashForCars.ae cannot be held responsible for any legal consequences, which might occur.
Q12. WHAT SHOULD I DO WITH THE CAR IF/WHEN I DECIDE TO MOVE ABROAD?
The GCC region in the Middle East has been known to be one of the most volatile markets for cars. While moving abroad is a frequent topic for a lot of people, the last thing you want to do is to add the stress of selling your car. You will have to arrange moving companies, visa cancellation, packing, getting rid of furniture and much more. Cash for Cars takes away your headache of tackling the complexity of selling your car. We take pride in offering you a fair price and also guarantee to buy your car within 30 minutes irrespective of its condition. So you do not have to bid farewell to your car until your last day in town and rest assured that you will sell your car on time with CashForCars.ae.
Q13. HOW IS THE CAR VALUE CALCULATED?
The market value of a car is calculated through a rigorous process of analyzing thousands of updated market data points for the specific make, model, trim, year of manufacture, and mileage of your car. These data points are gathered by Cash For Cars’ scrapers that capture every listing as and when it is posted on any website in UAE. Furthermore, CashForCars.ae comes ahead and assists thousands of sellers every month in selling their cars. Our team has scores of actual transaction data and not just advertising prices. Our AI engines superimpose and fine-tune the statistical depreciation curves in order to derive the desired result. The result is a direct reflection of what our models believe the real value of a car is. It can then be decided whether it is sold to an end-user or a dealer.
Q14. HOW WILL YOU PAY ME?
We will pay you through the mode of your preference. You can have it in cash, cheque or an instant secure payment through a bank transfer as per your requirement. Bring all the necessary bank details along to your appointment.
Q15. WHEN WILL YOU SEND THE MONEY?
We process the transaction at the best price available as soon as the title is transferred. Please note that the domestic transfers might take up to 48 hours.
Q16. WHAT IS THE ASSURANCE OF ME RECEIVING A PAYMENT?
To ensure trust between the parties involved, we will sign a legally binding purchase agreement. It will consist of all the details of the transaction and clearly marked terms and conditions. Our service includes payment is directly transferred to your bank account. CashForCars.ae guarantees safe and reliable payment as the Middle East’s leading online car buyer.
Q17. WILL YOU ALSO COLLECT/PICK UP MY CAR FROM MY PLACE?
No, currently, we do not collect/pick up cars.
Q18. MY FIRST ONLINE VALUATION IS A FEW MONTHS OLD NOW. IS IT STILL VALID?
The car market is highly volatile and is subjected to changes on a daily basis. You will have to enter all the details again to get a new estimate of the actual value of the car. It will not take more than 15 seconds.
Q19. WHAT IF I DON’T HAVE THE ORIGINAL REGISTRATION CARD (MULKIYA)?
It is highly important for you to carry a valid and original registration card. We will be unable to purchase any car without the original registration card. You can obtain a new document by applying to your respective traffic departments if you do not have one.
Q20. IF I AGREE TO SELL, DO I LEAVE MY CAR AT THE BRANCH?
After the purchase, you can simply leave and entrust your car to us. If desired, we can easily arrange a cab/taxi for you to your desired location.